Frequently Asked Questions
Everything you need to know about your Perry Ellis shopping experience.
What is the standard shipping timeframe?
Standard shipping typically takes 5-7 business days within the continental United States. We also offer expedited and overnight shipping options for those who need their wardrobe updates sooner.
How do I return or exchange an item?
We offer a 30-day return policy for unworn, unwashed merchandise with original tags attached. You can initiate a return or exchange through our online portal to receive a prepaid shipping label.
How can I ensure I am ordering the correct size?
Each product page features a detailed 'Size Guide' with specific measurements for chest, waist, and sleeve length. We recommend comparing these measurements to a garment you already own for the best fit.
Do you offer international shipping?
Yes, Perry Ellis ships to over 50 countries worldwide. International shipping rates and delivery windows vary by location and are calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and buy-now-pay-later options such as Klarna and Afterpay.
How do I track my order?
Once your order ships, you will receive a confirmation email containing a tracking number. You can use this number on our 'Track My Order' page to see real-time updates on your delivery.